Serious about social

Attention proves every day that social media is fundamentally altering purchase decisions. We create social experiences designed around where consumers are in a given purchase cycle. With unparalleled insights into how consumers browse, research and buy, we measure the conversations that count, such as “Do more people want to buy my product today versus yesterday?”

Attention: Dunkin' Donuts Global Donut Day
  

WINNING THE MOMENTS THAT MATTER

By understanding the intent behind communications in social media, we can pay attention to the moments that matter most. With 100 professionals in 5 global offices managing more than 500 programs, our analytics, planning, creative, newsroom-content, digital development, and cross-media engagement teams surface purchase intent and drive sales lift throughout earned, owned, paid and partner media.

Disruptive creative drives customer journeys

Social is a behavior, not a channel. People have an inherent need to share and socialize. We create the most disruptive experiences in social because we tap into natural social behavior. Many brands create digital experiences by organizing around the brand. Attention organizes around the consumer. Our disruptive approach creates organically cross-channel experiences, uniting, search, social and email to drive the customer journey.

Attention video: inflight fashion show Watch the video

serious clients

Attention social media agency NYC Clients: Mattel, Dunkin' Donuts, Westfield, American Express, Microsoft, Enfamil, Sports Authority, Samsung, Purell, Otter Box

First social practice specializing in regulated markets

Marketers in regulated industries face different marketing challenges in developing social media strategies due to compliance and governance restrictions. That’s why Attention launched REG-SM, the first practice to specialize in social media marketing for regulated industries such as pharmaceuticals, toys, financial services and spirits.

REG-SM was developed through Attention’s extensive experience for industry leaders such as Gilead, Blackstone, Mattel and Diageo. The practice boasts a compliance-based publishing platform, social playbooks by industry and sector, and battle-tested reporting and approval workflows supported by unparalleled creative excellence, specialized content development and full-service audience development.

See the Cannes Lions Health video.
Read the Advertising Age article.

connect

info@attentionusa.com

917.621.4400

New York City
160 Varick Street
5th floor
New York, NY 10013

Los Angeles
3535 Hayden Avenue
Suite 350
Culver City, CA 90232

Toronto
340 King Street East
Suite 500
Toronto, Ontario M5A 1K8

London
Enterprise House
1-2 Hatfields
London, SE1 9PG

CAREERS

If you’re serious about social (and fun to work with!) we’d love to hear from you. Check out our career opportunities below.

CURRENT OPPORTUNITIES

Social Media Associate

Client Services | New York, NY, United States

Attention is a modern social media agency. We deliver in the here and now. We set the standard for what’s next. Most importantly, we are THE agency for those who are serious about social.
We founded one of the first new media agencies in 1992, one of the first dot com practices in 1994 and one of the first social media agencies in 2005. This year we formed a partnership with kbs+ and we are hard at work riding the next wave, which we identified two years ago. We've always believed there’s no better time than now to innovate. 

While many marketers simply bolt social channels onto traditional campaigns, we understand that social is more than just channels. It’s a set of behaviors - habits and routines - based on the innate need to share and socialize. These series of interlocking actions and reactions relate to content connecting the entire customer journey. The journey is ubiquitously technological and inherently social. 

We use data-informed insights to create shareable, measurable content and experiences distributed at key touch points throughout the customer journey. We understand that social, search, and CRM aren’t specialty silos. They are interconnected transmitters that must be configured harmoniously to signal a clear path between audience and brand. Attention takes an enterprise-wide approach to calibrating these signals to maximize reach and deliver results.

We like to think of ourselves as a “teaching hospital.” We believe learning and growth are as much measurable value as profit. Our office space reflects our working style – open, comfortable, collaborative, modern, and social. We take our work very seriously while our culture is light and friendly - we value humor, creativity, civility and sharing experiences.

An Associate of Client Services at Attention partners with the Manager to develop overall plans, objectives, goals and timeline structure for our clients. Associates should have some experience in a marketing agency setting with the majority spent in a digital agency.
 
Duties and Responsibilities:

Client Portfolio Management

  • Responsible for management and reporting of all client content including monthly content calendar, media/blogger contact and target list
  • Monitor and manage social channels and implement triage process
  • Draft blogger engagement pitches and conduct blogger outreach
  • Participate in team brainstorm and ideas generation sessions
  • Keep abreast of new digital trends and applications in order to contribute to overall client strategy
Team Management
  • Manage and mentor any interns on team
  • Support team leaders while fostering own personal growth opportunities
  • Contribute to a unique team/portfolio culture based on the values of the company, the client make up and what you bring to the table
Entrepreneurship
  • Possess ambitious and entrepreneurial spirit
  • Embrace new challenges where no previous precedence has been set before
  • Drive to result
  • Be fearless but not blind. Know when to move on with lessons learned and when to go all in
  • Inspire others to take risks and teach them to manage those risks tightly
To qualify for a Client Services Manager role at Attention, an individual needs to possess the following:
  • Bachelor’s degree
  • Internship – 3 years experience in an agency setting with the majority spent in a digital. Data, mobile and social are additionally valued with familiarity in research, strategy and execution
  • Strong communication skills
  • Excellent problem solving and decision-making
  • Ability to inspire and push staff to new levels of achievement
 
 
 

APPLY

Social Media Associate Director

Client Services | New York, NY, United States

Attention is a modern social media agency. We deliver in the here and now. We set the standard for what’s next. Most importantly, we are THE agency for those who are serious about social.
We founded one of the first new media agencies in 1992, one of the first dot com practices in 1994 and one of the first social media agencies in 2005. This year we formed a partnership with kbs+ and we are hard at work riding the next wave, which we identified two years ago. We've always believed there’s no better time than now to innovate. 

While many marketers simply bolt social channels onto traditional campaigns, we understand that social is more than just channels. It’s a set of behaviors - habits and routines - based on the innate need to share and socialize. These series of interlocking actions and reactions relate to content connecting the entire customer journey. The journey is ubiquitously technological and inherently social. 

We use data-informed insights to create shareable, measurable content and experiences distributed at key touch points throughout the customer journey. We understand that social, search, and CRM aren’t specialty silos. They are interconnected transmitters that must be configured harmoniously to signal a clear path between audience and brand. Attention takes an enterprise-wide approach to calibrating these signals to maximize reach and deliver results.
We like to think of ourselves as a “teaching hospital.” We believe learning and growth are as much measurable value as profit. Our office space reflects our working style – open, comfortable, collaborative, modern, and social. We take our work very seriously while our culture is light and friendly - we value humor, creativity, civility and sharing experiences.

A Social Media Associate Director of Client Services at Attention has the proven ability to lead clients and grow accounts. You understand clients' business inside and out and lead all day-to-day engagements. You are enthusiastic, inspire confidence in our clients, and present the agency flawlessly. To do so successfully, candidates will need to have strong industry Points of View through the extensive experience within the digital industry as leaders. Associate Directors should have 5+ years of experience in a marketing agency setting with the majority spent in a digital agency.  

Duties and Responsibilities:
Client Portfolio Management

  • Manage 3-5 client business plans against brands in portfolio of business
  • Identify and execute against vertical, horizontal, additional department, service, geographic and other growth levers
  • Maintain close relationships with client contacts and manage opportunities of organic growth
  • Counsel clients based on digital landscape and business goals – Be a partner NOT a vendor
  • Identify client opportunities and recommend solutions for increased return of investment
  • Drive high levels of client satisfaction and value beyond the worked stated in contracts and SOW’s
  • Introduce new capabilities and technologies to clients, initiate new business process and display strong presentation skills during client pitches
Financial Management
  • Work with Director to manage client budgets and work closely with Attention’s Project Management team to ensure efficient use of resources and healthy margin
  • Drive achievement of revenue and growth goals of portfolio
  • Maximize revenue by effectively managing against contracted documents and working with clients to make financial adjustments when appropriate
Team Management
  • Partner with Director to lead multiple bands (management tier structure) of employees in a clear and compelling manner to set the tone for performance and employee growth
  • Manage teams to deliver on client campaigns
  • Manage teams to deliver departmental growth goals
  • Build leaders and sponsor their growth opportunities
  • Set forth a unique team/portfolio culture based on the values of the company, the client make up and what you bring to the table
Entrepreneurship
  • Possess ambitious and entrepreneurial spirit
  • Embrace new challenges where no previous precedence has been set before
  • Drive to result
  • Be fearless but not blind. Know when to move on with lessons learned and when to go all in.
  • Inspire others to take risks and teach them to manage those risks tightly

To qualify for this role at Attention, an individual needs to possess the following:
  • Bachelor’s degree
  • Five or more years of experience in an agency setting with the majority spent in digital. Data, mobile and social are additionally valued with familiarity in research, strategy and execution
  • Strong organizational leadership capabilities and understanding of business and competitive environment
  • Strong communication skills
  • Excellent problem solving and decision-making
  • Ability to effectively communicate, delegate, support and grow talent to enable exceptional growth and expansion of a portfolio of clients
  • Calm grace and confidence in the face of all situations
  • Ability to effectively listen, diagnose and solve client and staffing challenges
  • Ability to inspire and push staff to new levels of achievement
  • Masterful at being a role model for team to follow as relationship builder and leader

APPLY

Social Media Manager

Client Services | New York, NY, United States

Attention is a modern social media agency. We deliver in the here and now. We set the standard for what’s next. Most importantly, we are THE agency for those who are serious about social.
We founded one of the first new media agencies in 1992, one of the first dot com practices in 1994 and one of the first social media agencies in 2005. This year we formed a partnership with kbs+ and we are hard at work riding the next wave, which we identified two years ago. We've always believed there’s no better time than now to innovate. 

While many marketers simply bolt social channels onto traditional campaigns, we understand that social is more than just channels. It’s a set of behaviors - habits and routines - based on the innate need to share and socialize. These series of interlocking actions and reactions relate to content connecting the entire customer journey. The journey is ubiquitously technological and inherently social. 

We use data-informed insights to create shareable, measurable content and experiences distributed at key touch points throughout the customer journey. We understand that social, search, and CRM aren’t specialty silos. They are interconnected transmitters that must be configured harmoniously to signal a clear path between audience and brand. Attention takes an enterprise-wide approach to calibrating these signals to maximize reach and deliver results.
We like to think of ourselves as a “teaching hospital.” We believe learning and growth are as much measurable value as profit. Our office space reflects our working style – open, comfortable, collaborative, modern, and social. We take our work very seriously while our culture is light and friendly - we value humor, creativity, civility and sharing experiences.

A Social Media Manager of Client Services at Attention helps to develop overall plans, objectives, goals and timeline structure for our clients. Managers should have 3-5 years of experience in a marketing agency setting with the majority spent in a digital agency.  

Duties and Responsibilities:
Client Portfolio Management

  • Serve as a main contact for 2-3 clients, maintaining close relationships with client contacts and manage opportunities for organic growth
  • Counsel clients based on digital landscape and business goals – Be a partner NOT a vendor
  • Insulate client from competitors by staying “in the loop” on planning, events and outside projects with client
  • Contribute ideas and strategies to all existing accounts
  • Responsible for review and approval of all daily, weekly and monthly client content calendars, client reporting and blogger engagement pitches
  • Lead weekly client touch base calls to review, plan and execute against real time changes/opportunities in portfolio
Financial Management
  • Manage client budgets and work closely with Attention’s Project Management team to ensure efficient use of resources and healthy margin for mid-sized projects
  • Drive achievement of revenue and growth goals of portfolio
  • Build case for investment and transition where necessary
  • Maximize revenue by effectively managing against contracted documents and working with clients to make financial adjustments when appropriate
Team Management
  • Manage a team of 2-4 people to achieve success
  • Build leaders and sponsor their growth opportunities
  • Contribute to a unique team/portfolio culture based on the values of the company, the client make up and what you bring to the table
Entrepreneurship
  • Possess ambitious and entrepreneurial spirit
  • Embrace new challenges where no previous precedence has been set before
  • Drive to result
  • Be fearless but not blind. Know when to move on with lessons learned and when to go all in
  • Inspire others to take risks and teach them to manage those risks tightly

To qualify for this role at Attention, an individual needs to possess the following:
  • Bachelor’s degree
  • Three to five years of experience in an agency setting with the majority spent in a digital. Data, mobile and social are additionally valued with familiarity in research, strategy and execution
  • Strong communication skills
  • Excellent problem solving and decision-making
  • Ability to effectively communicate, delegate, support and grow talent to enable exceptional growth and expansion of a portfolio of clients
  • Calm grace and confidence in the face of all situations
  • Ability to effectively listen, diagnose and solve client and staffing challenges
  • Ability to inspire and push staff to new levels of achievement
  • Masterful at being a role model for the team to follow as relationship builder and leader
  • Some experience in supervising and mentoring a team

APPLY

Art Director

Creative | New York, NY, United States

Attention is a modern social media agency. We deliver in the here and now. We set the standard for what’s next. Most importantly, we are THE agency for those who are serious about social.
We founded one of the first new media agencies in 1992, one of the first dot com practices in 1994 and one of the first social media agencies in 2005. This year we formed a partnership with kbs+ and we are hard at work riding the next wave, which we identified two years ago. We've always believed there’s no better time than now to innovate. 

While many marketers simply bolt social channels onto traditional campaigns, we understand that social is more than just channels. It’s a set of behaviors - habits and routines - based on the innate need to share and socialize. These series of interlocking actions and reactions relate to content connecting the entire customer journey. The journey is ubiquitously technological and inherently social. 

We use data-informed insights to create shareable, measurable content and experiences distributed at key touch points throughout the customer journey. We understand that social, search, and CRM aren’t specialty silos. They are interconnected transmitters that must be configured harmoniously to signal a clear path between audience and brand. Attention takes an enterprise-wide approach to calibrating these signals to maximize reach and deliver results.
We like to think of ourselves as a “teaching hospital.” We believe learning and growth are as much measurable value as profit. Our office space reflects our working style – open, comfortable, collaborative, modern, and social. We take our work very seriously while our culture is light and friendly - we value humor, creativity, civility and sharing experiences.

An Art Director at Attention is responsible for executing all creative materials with the highest level of quality. You are enthusiastic, inspire confidence in our clients, and represent the agency flawlessly. To do so successfully, candidates will need to have strong industry points of view through the extensive experience within the digital industry as leaders. Art Directors should have 5+ years of experience in a marketing agency setting with the majority spent in a digital agency.   

Duties and Responsibilities:

General Duties

  • Collaborate with all agency and client stakeholders to create conceptual design solutions, which support brand and social strategy
  • Responsible for all facets of design and art direction — creation of concepts, refinements of design directions, graphics production, and creation of presentation materials
  • Carefully interpreting creative guidelines to produce accurate design/art direction deliverables
  • Manage, train and mentor Designers and Junior Designers
  • Preparation of materials for client and internal meetings
  • Management of scheduling and coordination of project deliverables with Producers
  • Ability to work autonomously on design/art direction assignments
  • Attention to detail and deadlines
  • Presentation to client of design refinements
  • Participate in new business efforts as requested 
Financial Management
  • Work with Creative Director to manage client budgets and work closely with Attention’s Client Services team to ensure efficient use of resources and healthy margin
  • Maximize revenue by effectively managing against contracted documents and working with clients to make financial adjustments when appropriate
  • Possess ambitious and entrepreneurial spirit to foster business growth
To qualify for an Art Director role at Attention, an individual needs to possess the following:
  • Strong knowledge of Web design architecture and other interactive mediums such as mobile and tablet experiences
  • Strong knowledge of social platforms (Twitter, Tumblr, Instagram, YouTube, Facebook, Pinterest, Google+, etc.)
  • Extensive knowledge of typography, layout, color, all design fundamentals (scale, proportion, rhythm, balance, symmetry, etc)
  • Ability to inspire and push staff to new levels of achievement
 
 
 

APPLY

Interactive Copywriter

Creative | New York, NY, United States

Attention is a modern social media agency. We deliver in the here and now. We set the standard for what’s next. Most importantly, we are THE agency for those who are serious about social.
We founded one of the first new media agencies in 1992, one of the first dot com practices in 1994 and one of the first social media agencies in 2005. This year we formed a partnership with kbs+ and we are hard at work riding the next wave, which we identified two years ago. We've always believed there’s no better time than now to innovate. 

While many marketers simply bolt social channels onto traditional campaigns, we understand that social is more than just channels. It’s a set of behaviors - habits and routines - based on the innate need to share and socialize. These series of interlocking actions and reactions relate to content connecting the entire customer journey. The journey is ubiquitously technological and inherently social. 

We use data-informed insights to create shareable, measurable content and experiences distributed at key touch points throughout the customer journey. We understand that social, search, and CRM aren’t specialty silos. They are interconnected transmitters that must be configured harmoniously to signal a clear path between audience and brand. Attention takes an enterprise-wide approach to calibrating these signals to maximize reach and deliver results.

We like to think of ourselves as a “teaching hospital.” We believe learning and growth are as much measurable value as profit. Our office space reflects our working style – open, comfortable, collaborative, modern, and social. We take our work very seriously while our culture is light and friendly - we value humor, creativity, civility and sharing experiences.
The Interactive Copywriter at Attention helps execute against brand voice and creative strategy for web, mobile, and social campaign executions. The Copywriter works directly with the Copy Supervisor and Creative Director on all creative deliverables, from new business to campaign launches to campaign extensions. Candidates should have 2 years of experience in a marketing-agency setting with the majority spent in a digital agency.  
 
Responsibilities:
General Duties

  • Write copy and develop engaging creative assets and campaigns
  • Participate in creative team concepting sessions
  • Present work in internal agency and client meetings when needed
  • Demonstrate active involvement in new business and client presentations including presenting concepts 
Entrepreneurship
  • Possess ambitious and entrepreneurial spirit
  • Embrace new challenges where no previous precedence has been set before
  • Drive to result
  • Be fearless but not blind. Know when to move on with lessons learned and when to go all in
To qualify for a Copywriter role at Attention, an individual needs to possess the following:
  • Minimum of 2 years of experience as a copywriter in a marketing-agency setting with the majority spent in a digital agency.  
  • Online portfolio with relevant work examples
  • Strong knowledge of social platforms (Twitter, Tumblr, Instagram, YouTube, Facebook, Pinterest, Google+, etc.)
  • Strong decision-making skills
  • Initiative and strong work ethic
  • Ability to inspire and push staff to new levels of achievement
  • Masterful at being a role model for team to follow as relationship builder and leader
 
 
 

APPLY

Interactive Designer

Creative | New York, NY, United States

Attention is a modern social media agency. We deliver in the here and now. We set the standard for what’s next. Most importantly, we are THE agency for those who are serious about social.
We founded one of the first new media agencies in 1992, one of the first dot com practices in 1994 and one of the first social media agencies in 2005. This year we formed a partnership with kbs+ and we are hard at work riding the next wave, which we identified two years ago. We've always believed there’s no better time than now to innovate. 

While many marketers simply bolt social channels onto traditional campaigns, we understand that social is more than just channels. It’s a set of behaviors - habits and routines - based on the innate need to share and socialize. These series of interlocking actions and reactions relate to content connecting the entire customer journey. The journey is ubiquitously technological and inherently social.  

We use data-informed insights to create shareable, measurable content and experiences distributed at key touch points throughout the customer journey. We understand that social, search, and CRM aren’t specialty silos. They are interconnected transmitters that must be configured harmoniously to signal a clear path between audience and brand. Attention takes an enterprise-wide approach to calibrating these signals to maximize reach and deliver results.

We like to think of ourselves as a “teaching hospital.” We believe learning and growth are as much measurable value as profit. Our office space reflects our working style – open, comfortable, collaborative, modern, and social. We take our work very seriously while our culture is light and friendly - we value humor, creativity, civility and sharing experiences.

The Interactive Designer at Attention helps to create the visual design for web mobile and social executions.  Interactive Designers should have 2-3 years of experience in a marketing agency setting with the majority spent in a digital agency.  

Duties and Responsibilities:
General Duties

  • Information graphics design
  • Visual design for interactive applications (web/mobile/social)
  • Work will involve a steady stream of Infographics, application UI, and creative mock-ups for various other mobile and social platforms
  • Assist with internal graphics and CMS updates
Team Management
  • Manage a team of 2-4 people to achieve success
  • Build leaders and sponsor their growth opportunities
  • Contribute to a unique team culture based on the values of the company, the client make up and what you bring to the table
Entrepreneurship
  • Possess ambitious and entrepreneurial spirit
  • Embrace new challenges where no previous precedence has been set before
  • Drive to result
  • Be fearless but not blind. Know when to move on with lessons learned and when to go all in
  • Inspire others to take risks and teach them to manage those risks tightly
To qualify for a Designer role at Attention, an individual needs to possess the following:
  • 2-3 years of experience (preferably in agency)
  • Proficient in Adobe CS 5: Photoshop, Illustrator, InDesign
  • Proficient in Keynote and Powerpoint
  • Thorough understanding of social media platforms
  • Strong sketching/ideation skills
  • UI/UX design skills and HTML/CSS would be a plus
  • Excellent communicator
  • Extremely detail-oriented
  • Great organizational skills, even when under pressure
 
 
 

APPLY

Talent Recruiter

Human Resources & Operations | New York, NY, United States

The primary funtion of this role is to recruit personnel for multiple departments and companies within the kbs+ family. He/She will manage our internal database of talent to maximize excellent matching of people with placements.
Duties & Responsibilities

  • Perform searches for qualified candidates for Full Time and Freelance opportunities according to relevant job criteria, using computer databases, networking, Internet recruiting resources, cold calls, media, recruiting firms, and employee referrals
  • Publish job openings and maintain library of job descriptions
  • Manage network of personnel including internal personnel database, keeping information current
  • Interview applicants to obtain information on work history, training, education, and job skills
  • Contact applicants to inform them of employment possibilities, consideration, and selection
  • Screen and interview applicants to hiring personnel in the organization, making hiring recommendations when appropriate
  • Reviews interviewer schedules to find available times that work with the candidate’s schedule.
  • Reaches out to candidate for alternate availability if schedules are not aligning.
  • Sends out interview appointments to interviewers through Outlook and fields  acceptances/declines.
  • Rearranges interview schedule if necessary
  • Conduct reference and background checks on applicants
Requirements
  • 2+ years experience in recruiting & staffing
  • Intuitive nature and ability to connect with people from all walks of life
  • A flexible attitude, superior written and verbal communication skills

APPLY